Terms of Service

Effective

These are the terms for using Claridae, written to be read. By creating an account or using claridae.com, you agree to them and to the Privacy Policy.

1. Who we are

Claridae (“Claridae”, “we”, “us”) runs claridae.com from New York, NY. Write to hello@claridae.com about anything here.

2. Who can use it

You must be 18 or older and able to make a binding agreement. An account is for one person. Keep access to your email secure, because a sign-in link sent there opens your account; you're responsible for what happens under it.

3. What Claridae is, and isn't

  • Claridae is a journal and analytics tool. It records the trades you enter or import and shows numbers computed from them, against rules you set.
  • It is not investment advice, a broker or a financial adviser. Nothing in it, Callie included, recommends a trade, predicts a market, or tells you whether to buy an evaluation.
  • It doesn't connect to your broker and can't place, block or cancel an order. It shows; it never enforces anything. Your firm's or broker's own systems decide whether a rule was broken or an account has hit its max loss.
  • Firm presets are copied from each firm's public pages and dated. Firms change their rules, and an account's rules in Claridae are your own copy: always confirm them against your firm's current terms. Every figure depends on what you enter; a missing or wrong trade makes the numbers wrong too.
  • Using Claridae doesn't make anyone pass an evaluation, stay above a max loss, get a payout or make money, and we don't promise that it will. Futures trading involves substantial risk of loss.
  • Claridae isn't affiliated with any firm or broker it names. Their names and trademarks belong to their owners.
  • Callie's recap is written by an AI model from your own numbers. It can get things wrong. It's a reflection on your week, not advice.

4. Plans, renewal and cancellation

  • Free tracks one account and needs no card.
  • Pro is $12 a month or $99 a year. The founding plan, for the first 100 subscribers, is $79 a year and stays at that price for as long as the subscription continues; if it ends, the founding price ends with it.
  • Payments are taken by Stripe, in US dollars. Tax is added where the law requires it.

Pro renews automatically. Monthly: Renews automatically at $12 a month until you cancel. Yearly: Renews automatically at $99 a year until you cancel. Founding: Renews automatically at $79 a year, the same price for as long as you stay subscribed, until you cancel. Each renewal is charged to the payment method you subscribed with. These terms are shown beside the button on the pricing page and again on Stripe's checkout page, before you pay.

Cancelling. Cancel any time from the billing portal; Pro stays on until the end of the period you've paid for. No refunds for part of a period. The billing portal is under Settings, then Billing. After the paid period ends, your account moves to Free; nothing in your journal is deleted.

Refunds. There are no refunds or credits for part of a period, including time left after you cancel. If you're charged by mistake, such as twice, or after you cancelled, write to hello@claridae.com and we'll refund it. Where the law where you live gives you a right to a refund, that right still applies.

Price changes. We'll email you at least 30 days before a new price applies to your renewal, so you can cancel first. The founding price doesn't change while that subscription continues.

Failed payments. If a renewal payment fails, Stripe retries it for a while and Pro stays on meanwhile. If it can't be collected, the account moves to Free.

Promotion codes work as described when they're given out and have no cash value.

5. Your content

What you put into Claridae is yours. You let us store, process and show it only to run Claridae for you, including the uses in the Privacy Policy. Don't put in anything you don't have the right to. A card you send can be seen by anyone with its link and by your partners, and your public page by anyone with its address, until you unsend the card or turn the page off. To get a copy of your data or have it deleted, write to hello@claridae.com.

6. Using it fairly

Don't:

  • use Claridae for anything unlawful;
  • try to reach anyone else's data, or get around its security or a plan's limits;
  • scrape, overload or disrupt it, or create accounts by automated means;
  • copy, resell or rebrand it, or reverse-engineer it except where the law allows;
  • use it to send spam or to pretend to be someone else, including with a handle that reads as another person, a firm or Claridae.

Creators in the creator program also agree to the rules on the creators page, which are part of these terms for them.

7. Changes to Claridae

We add, change and remove features. If we stop offering Pro or close Claridae, we'll give at least 30 days' notice and refund the unused part of any yearly plan.

8. Ending your account

You can stop using Claridae at any time and ask us to delete your account. We may suspend or close an account that breaks these terms, telling you why where we reasonably can; if that happens, no refund is owed. If we close a paid account for any other reason, we'll refund the unused part of the period.

9. No guarantees

Claridae is provided as it is and as available. As far as the law allows, we make no promises beyond those written in these terms: not that it will be uninterrupted or free of errors, not that its figures are accurate or match your firm's, and no implied warranties of merchantability, fitness for a particular purpose or non-infringement.

10. Limits on liability

As far as the law allows, Claridae isn't liable for indirect, incidental, special, consequential or punitive damages, or for trading losses, evaluation or reset fees, lost profits or lost data, even if we were told they were possible. Our total liability for any claim about Claridae is limited to the greater of what you paid us in the 12 months before the claim and $50. Some places don't allow these limits; there, they apply as far as allowed.

If a claim is made against us because you broke these terms or the law while using Claridae, you'll cover our reasonable costs of dealing with it.

11. Law and disputes

New York law governs these terms, without regard to its conflict-of-law rules. Before going to court, write to hello@claridae.com and give us 30 days to put it right. Disputes are decided in the state or federal courts in New York County, New York, though either of us may use a small-claims court. If you're a consumer, nothing here takes away protections your own local law gives you.

12. Changes to these terms

The date at the top changes whenever this page does. For changes that matter, we'll email account holders at least 14 days before they apply. Using Claridae after that means you accept them; if you don't, cancel before they apply.

13. Everything else

These terms and the Privacy Policy are the whole agreement between you and Claridae. If a part can't be enforced, the rest still stands. Not enforcing a term isn't giving it up. You can't transfer your account; we may transfer these terms if Claridae is sold. We'll send notices to your account email. To report something on Claridae that you believe infringes your copyright, write to hello@claridae.com with the work, where it appears and how to reach you.